1. INTRODUCTION.

Contractors.com LLC is committed to respecting the privacy rights of its customers, visitors, and other users of contractors.com. We created this Privacy Policy to give you confidence as you visit and use contractors.com, and to demonstrate our commitment to fair information practices and the protection of privacy. This privacy policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we maintain it and your rights and choices in relation to your information. This Privacy Policy is only applicable to contractors.com, and not to any other websites that you may be able to access from contractors.com, each of which may have data collection, storage, and use practices and policies that differ materially from this policy. Use of contractors.com and the services herein, and any disputes arising from it, are subject to this Privacy Policy as well as contractors.com Terms of Use and all of its dispute resolution provisions, including arbitration, limitation on damages and choice of law.

2. HOW TO CONTACT US.

Any questions regarding this policy and our privacy practices should be sent to Contractors.com LLC by email to legal@contractors.com or by writing to Attn: Compliance, 1820 Bonanza Street, Walnut Creek, California, 94596. Contractors.com LLC is affiliated with the One Planet Ops Inc. group of companies, comprising One Planet Ops Inc. and its subsidiaries (“One Planet Companies”).

3. INFORMATION COLLECTION PRACTICES.

3.1. TYPES OF INFORMATION COLLECTED.

We may obtain information from you in the following ways

3.2 HOW WE USE YOUR PERSONAL INFORMATION.

We use personal information about you in connection with the following purposes:

3.3 SHARING YOUR PERSONAL INFORMATION.

We share IT infrastructure with other One Planet Companies, and so we may share your personal information with those One Planet Companies to help store your data efficiently and securely. Other One Planet Companies may access your personal information to help provide you with services that you request from those One Planet Companies (for example, to help you find a real estate agent) and to provide you with relevant recommendations of other One Planet services and products. These recommendations may use inferences about your interests based on your activity on our websites and apps and on other websites and apps operated by other One Planet Companies.

As described in more detail below, we share personal information with other companies who provide products or services requested by you or who may want to send you information about their products or services, unless you have specifically requested that we not share personal information with such companies. And while many of our partners and companies we share your personal information with have agreed to uphold the same standards of security and confidentiality contained in this policy, we make no guarantee about third parties use and protection of your personal information or their willingness to abide by our policy. If you do not want us to share your personal information with any third parties, please email us at legal@contractors.com or send a written communication to 1820 Bonanza Street, Walnut Creek, California 94596. Please understand that such a request will likely limit your ability to take advantage of all of the features and services we offer on Contractors.com.

We may also share your personal information with third parties in the following circumstances:

We may also share your information with third parties for the following reasons:

3.4 STORING YOUR PERSONAL INFORMATION.

Except as otherwise provided in this policy, we will keep your personal information private and will not share it with third parties, unless such disclosure is necessary to comply with a court order or other legal process, protect our rights or property, or enforce our Terms of Use. Your personal information is stored on secure servers that are not accessible by third parties. We provide you with the capability to transmit your personal information via secured and encrypted channels if you use a similarly equipped web browser.

3.5 CHOICE REGARDING COLLECTION, USE, AND DISTRIBUTION OF PERSONAL INFORMATION.

If you do not want us to share your personal information with any third parties, please email us at legal@contractors.com or select the “opt-out” box on our online forms, but please understand that such a request will likely limit your ability to take advantage of all of the features and services we offer. You may choose not to provide us with any personal information. In such an event, you can still access and use much of the website; however, you will not be able to access and use those portions of the website that require your personal information. If you do not wish to receive information and promotional material from us or from some of our partners, you may select the appropriate “opt-out” option each time we ask you for personal information or follow the instructions listed in 3.3 above.

3.6 CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION.

Except as otherwise provided in this policy, we will keep your personal information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms of Use. Your personal information is stored on secure servers that are not accessible by third parties. We provide you with the capability to transmit your personal information via secured and encrypted channels if you use a similarly equipped web browser.

4. ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION.

We’re committed to putting you in control of your data. We maintain a procedure in order to help you confirm that your personal information remains correct and up-to-date, so that you may change your marketing preferences, receive copies of your personal information or request deletion of your information. To make a request regarding your personal information, you may email us at any time at legal@contractors.com. We may require additional information and/or evidence of identity. We will respond fully to all requests within one month of receipt of your request, however if we are unable to do so we will contact you with reasons for the delay.

5. PUBLIC INFORMATION.

Contractors.com may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. We may also make chat rooms, forums, message boards, and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your personal information.

6. COOKIES.

We use cookies and other similar technologies to distinguish you from other users of our websites and apps (including when you browse third party websites). This helps us to provide you with a good experience when you use our services (for example, to remember your login details and improve our services). We may also use cookies and similar technologies to show you more personalized advertising, including ads on other websites. You may adjust the settings on your browser to refuse cookies but some of our services may not work if you do so.

7. UPDATES AND CHANGES TO PRIVACY POLICY.

We reserve the right, at any time and without notice, to add to, change, update, or modify this privacy policy, simply by posting such change, update, or modification on the site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the site.

8. CHILDREN’S PRIVACY.

Contractors.com recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. This website and its services are not intended for children under the age of 13. Contractors.com does not target its services or this website to children under 13. Contractors.com does not knowingly collect personally identifiable information from children under the age of 13.

9. NON-US RESIDENTS.

For residents of the European Union (and the United Kingdom), Contractors.com LLC, legal@contractors.com, is the data controller responsible for your personal information collected under this policy. In addition to the above, you have the following rights with respect to the personal information collected from and about you on this website:

To exercise these rights, please contact legal@contractors.com

10. YOUR CALIFORNIA PRIVACY RIGHTS

Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once each calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately preceding calendar year.

To obtain this information, please send an e-mail message to legal@contractors.com with “Request for California Privacy Information” in the subject line and in the body of your message. We will provide in response the requested information to you at your e-mail address.

Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only required information will be included in our response.

11. GOOGLE ANALYTICS ADVERTISING.

We have enabled and use certain Google Analytics Advertising Features, including, but not limited to, Google Analytics Demographics and Interest Reporting, on the site. This enables us to collect data via Google advertising cookies and anonymous identifiers. We use the data to optimize our site and for remarketing purposes. You may opt-out of the Google Analytics Advertising Features by visiting the Network Advertising Initiative Consumer Opt Out page found here.

The Privacy Notice posted on this site was updated August 2019.

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